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Privacy Policy

At UniRide, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.

Effective Date: October 2025

UniRide operates as the data controller responsible for processing your personal information under applicable data protection laws.

1. Consent & Permissions

By using UniRide, you agree to the collection and use of your information as described in this policy.

We only collect data necessary to operate the app effectively.

By granting permissions (such as location or notifications), you allow UniRide to provide its core services. You can manage or revoke these permissions anytime through your device settings.

2. Information We Collect

We collect the following information to improve our service and ensure safety for all users:

2.1 Personal Information

  • Name, email address, phone number, and university ID (for verification)
  • Profile photo and gender (optional)

2.2 Location Data

  • Real-time location when sharing rides or searching for nearby rides
  • Pickup and destination points for ride requests

2.3 Vehicle Information (For Riders)

  • Bike registration details and license information (for verification)

2.4 Communication Data

  • Messages and chats between riders and passengers (stored securely)

We do not monitor or access private messages unless required for safety investigations, dispute resolution, or legal compliance.

3. Payment Information

Currently, UniRide supports cash payments only.

In future updates, secure digital payment options may be introduced, and this policy will be updated accordingly.

4. How We Use Your Information

Your information is used to:

  • Connect passengers with available riders
  • Verify user identities and maintain safety
  • Display your posts or ride requests
  • Send ride updates, notifications, and support messages
  • Improve app features and performance

We never sell or share your personal data with third-party marketers.

4. Information Sharing and Disclosure

4.1 With Other Users

When you participate in a ride, we share limited information (name, profile picture, university, pickup/drop-off locations) with other participants to facilitate the ride-sharing experience.

4.2 With Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, including payment processors, cloud storage providers, and analytics services. These providers are bound by confidentiality agreements.

4.3 For Legal Reasons

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of UniRide, our users, or others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

5. Data Security

We use advanced encryption and secure authentication to protect your data.

Access is restricted only to authorized UniRide personnel and trusted service providers.

6. Data Retention

We retain your data only as long as necessary for providing services and fulfilling legal obligations.

You can request account deletion anytime, and your data will be permanently removed within 30 days.

7. Cookies & Tracking

UniRide may use cookies or similar technologies to analyze app usage and enhance performance.

You can disable cookies through your browser or device settings.

8. Your Rights

You have the right to:

  • Access or update your personal data
  • Request account deletion
  • Withdraw consent for data processing
  • Contact us regarding privacy concerns

9. Information Sharing

Your data may be shared only when:

  • Required by law or legal authority
  • Necessary for user safety or fraud prevention
  • Needed to provide core services (e.g., Firebase for authentication and storage)

10. Cross-Border Data Transfers

Your information may occasionally be transferred and processed in other regions, where data protection laws may differ. We ensure appropriate safeguards are in place.

11. Updates to This Policy

We may update this Privacy Policy to reflect new features or legal requirements.

Any changes will be posted in the app with a new effective date.

12. Contact Us

For questions or concerns, reach us at:

📧asteriskshq@gmail.com

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